Jim Palmisano, Vice President Operations;
Vice President of Customer Support

Jim Palmisano oversees many aspects of RNK's day-to-day customer support and account operations. As RNK's customer base has expanded, Palmisano's unwavering focus on individual needs and personalized service has ensured the company continues to provide every RNK customer with a best-in-class experience.
Palmisano's executive career at leading corporations, such as General Electric, Bank of America, and Comcast, includes key positions in customer operations management and an integral role in major customer support initiatives. His innovations in the customer support field include development of an award-winning eSupport system for Comcast, recognized as the largest ever implemented as well as for dramatically reducing costs.

Palmisano is currently pursuing his DBA in the Boston area.

Palmisano's interest in the needs of real people and personal interactions also finds expression in his volunteer efforts at Big Brothers of Massachusetts Bay and in his cross-cultural travel experiences.